V/A Automation

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information that you provide directly to us when using V/A Automation services:

  • Account Information: Email address, display name (if using Google OAuth)
  • License Information: License key, device fingerprints, usage data
  • Payment Information: Cryptocurrency payment data (processed by NOWPayments)
  • Affiliate Data: Promo codes, referral statistics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send transaction notifications
  • Verify license authenticity and manage device limits
  • Track affiliate referrals and process commissions
  • Send important service updates and security alerts
  • Respond to customer support requests

3. Data Storage and Security

Your data is stored securely using Firebase (Google Cloud Platform) with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Payment Processors: NOWPayments for cryptocurrency transactions
  • Service Providers: Firebase/Google Cloud for hosting and data storage
  • Email Services: SendGrid for transactional emails
  • Legal Requirements: When required by law or to protect our rights

5. Cookies and Tracking

We use Firebase Authentication cookies to maintain your session. We do not use third-party advertising cookies or tracking pixels for marketing purposes.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Object to processing of your data
  • Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. License and payment data are retained indefinitely for verification and audit purposes.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at privacy@vaautomation.com